What customers said afterwards

The refrigerator column ran warm while the freezer beside it held perfectly. He had the evaporator fan and a frost-blocked coil diagnosed inside twenty minutes and explained why the compressor was never the problem.

The undercounter refrigerator in the outdoor kitchen kept cutting out in the afternoon heat. Salt and dust had closed up the condenser and the fan bearing was going. Both sorted, and it has held since.

One oven in the range would not hold heat for a slow braise and the thermostat felt vague. He replaced the temperature sensor and the control, then checked it against a probe through a long bake. Steady now.

Our wine cabinet was running noisy enough to hear from the next room. He replaced a failing fan motor, rebalanced the compressor mounts and checked both zones against a probe overnight. Silent now, and holding.

The freezer drawer had built a wall of frost across the back inside a month. He showed me the defrost heater was not coming on, fitted a new one with its sensor, and cleared the drain while he was in there.

The downdraft vent on the cooktop rose halfway and stopped, so smoke just sat over the pan. He replaced the damper motor, cleared the blower wheel and ran it through every speed before he left.

The ice machine was turning out cloudy cubes that fused into one lump in the bin. He descaled the evaporator plate, replaced the water inlet valve and set the purge properly for our supply. Clear cubes again.

Our dishwasher would run a whole cycle and leave everything gritty. He found the circulation pump weak and a spray arm partly blocked, replaced the pump and cleared the arm, and showed me where the filter hides.

The big range had one oven that would not come up past warm and a door that dropped when you opened it. He rebuilt the hinge springs, replaced the element and reset the door so it sits square again.

The hood had lost most of its pull and rattled on the top speed. He found a blower wheel loaded with grease and a loose mount, cleaned and rebalanced it, and checked the draw through the ductwork above the run.

Two burners on the Viking range would light and then drop out the moment I let go of the knob. He replaced the spark module, cleaned the ports and both hold a steady flame now without being babysat.

The outdoor refrigerator beside the grill station quit in the middle of the summer. Salt had eaten the condenser fins and the fan bearing. He fitted a new fan, combed the fins straight and sealed the housing. Running cold again.

The wall oven ran cold whatever I set it to and a roast took half again as long. He measured the element draw, found the bake element open on one leg, swapped it and checked the calibration before packing up.

The griddle plate would not hold an even temperature across its surface. He checked both elements, found one had drifted badly and replaced it along with the control thermostat. Pancakes cook the same at either end now.

The upper oven of the pair went dark mid roast and would not respond to the touch panel. He traced it to the interface board rather than the relay board, fitted the right one and held the cavity at temperature to prove it.

The beverage centre out by the pool had stopped cooling in the afternoon heat. The condenser was clogged with pollen and the fan was struggling. He cleaned it, fitted a new fan and opened up the vent clearance.

Ice cream was rock hard on one shelf and soft on the next. He found the air duct baffle stuck part open and cleared the obstruction. Better now, but he had to return with a longer probe to confirm the readings.

Our freezer column iced across the back inside a few weeks. He showed me the defrost heater was dead, fitted a new one and cleared the drain, but the part came in on a second trip rather than the first.

The door had started dropping open instead of holding at half. He replaced both door springs and the cables. Straightforward enough, but the visit ran late and he had to come back the following week to finish the job.

The fresh food side crept up overnight while the freezer held fine. He traced it to a failed evaporator fan and the part was not on the van, so it took a second visit. Straight answer about why, and it has run properly since.

The wine unit drifted warm and the repair took three visits. The first part was wrong, the second was delayed, and only the third put it right. He never charged me twice, but it was a long fortnight without the cabinet.