Appliance Repair Jax is an independent appliance service company. We are not affiliated with, authorized by, or endorsed by Sub-Zero Group, Inc., or any other manufacturer named on this site. All brand names, model numbers and trademarks are the property of their respective owners and are used here only to identify the appliances we service.
Duval County
We repair built-in refrigeration and cooking in San Marco's 1920s riverfront homes and at Epping Forest, 15.8 road miles from our Fruit Cove base.
16 milesabout 30 minutes32207 · 32217
What is different here
San Marco Square is 15.8 road miles from our base at 164 Johns Glen Dr in Fruit Cove — about 30 minutes north on San Jose Boulevard. Epping Forest, gated off the river at 1830 Epping Forest Drive, is closer at 12.5 miles and roughly 23 minutes. Both are Duval County. The moment you cross Julington Creek heading south you are back in St. Johns County, which matters more for permits than for us, but locals notice when a company gets it backwards.
San Marco’s residential core and its Mediterranean Revival commercial square went up in the 1920s and 1930s. Those houses were designed around a 30-inch freestanding refrigerator and a 30-inch range. Nothing about them anticipated a 48-inch Sub-Zero CL4850UFD weighing well over 700 pounds, or a 36-inch dual-fuel range on a dedicated circuit.
Three things go wrong here over and over. The finished cabinet opening is a half inch short and the panel-ready door never sits flush. The doorway between the hall and the kitchen is too narrow to walk a column through, so the unit has to be stripped to the cabinet and rebuilt in place. And the floor — original heart pine over pier framing in a good number of these houses — deflects under a loaded built-in, which throws the door out of alignment and eventually costs you a gasket and a warm compartment.
Epping Forest is the 58-acre Alfred I. du Pont estate, the riverfront mansion built in the mid-1920s by Alfred I. and Jessie Ball du Pont, added to the National Register of Historic Places in 1973 and now a gated yacht and country club community with homes from roughly $500,000 to over $5 million. The appliance mix there is split: original-era structures with retrofitted kitchens, and later custom construction carrying full integrated packages — panel-ready columns, wine storage, second kitchens. Because it is gated, let the gate know we are coming. We will give you the technician’s name when the appointment is set.
Not every problem in a house of this age is an appliance problem, and being straight about that is part of the job.
We do not do cabinetry. When a panel-ready door will not sit flush because the opening has moved, we can measure it, adjust what is adjustable and tell you precisely what is out of square - but rebuilding a surround is a cabinetmaker’s work, and forcing an adjustment that fails again in a month helps nobody.
We do not do gas piping or wiring behind the wall. We will test the supply at the appliance, check the receptacle and the breaker, and tell you plainly if the circuit is the fault rather than the machine. Running a new circuit for a column or a professional range is a licensed electrician’s job.
We will not quietly fit parts to a unit that has been under water. Once flood water has reached the compressor deck or a control board, the honest options are replacing those components or replacing the appliance. A dry-out is not one of them, and anyone who tells you otherwise is selling you a second failure.
And when a fault is genuinely a manufacturer matter, we say so. Sub-Zero’s limited sealed-system parts coverage in years six through twelve can be obtained by a homeowner using an independent shop, paying labour and other costs separately. If you are inside that window, you should use it, and we would rather tell you that than sell you the part.
The riverfront blocks of San Marco flood in a specific way. Surge travels up the St. Johns from storms whose centers are nowhere near Duval County — Hurricane Matthew passed about 37 miles offshore in October 2016, and during Irma in September 2017 the Main Street Bridge gauge hit 5.57 feet, breaking the record set by Dora in 1964. Water in the kitchen means water at the compressor deck and the control board.
Even without flooding, Jacksonville averages roughly 68 thunderstorm days a year. Lightning strikes and multi-day post-storm outages kill control boards, inverter-driven compressors and wine-cellar cooling units. If your unit came back from an outage with a flashing service indicator, do not clear the code before we arrive — Sub-Zero’s own guidance is that service needs to see the code the system logged.
We are an independent shop. Our technicians hold EPA Section 608 certification and we install genuine OEM parts. Hours are Monday to Friday 8am–6pm and Saturday 9am–4pm. The diagnostic fee is $129, credited toward the repair when you approve the work. Call +1 (904) 977-8701.
Common in San Marco
Sub-Zero, Wolf, Cove, Thermador, and Miele turn up in these kitchens more than anywhere else in our territory.
Ultra luxury United States (Madison, Wisconsin)
Sub-Zero is our flagship specialty. Dual refrigeration, sealed-system work, legacy BI and IT columns, and the 400 Series wine cabinets nobody else wants to open.
Ultra luxury United States (Fitchburg, Wisconsin)
Wolf builds cooking equipment only. We service the ranges, rangetops, cooktops, wall ovens, steam and speed ovens, coffee systems and hoods that carry the name.
Ultra luxury United States
Cove is the dishwasher arm of Sub-Zero Group. One 24-inch platform, three models, and a service profile dominated by water quality, drainage and installation.
Luxury United States and Germany (BSH Home Appliances)
Thermador spans cooking, refrigeration and dishwashing. Star Burner ranges, Freedom induction, Masterpiece ovens and the panel-ready Freedom columns behind cabinet doors.
Luxury Germany
Miele puts more appliances in a luxury kitchen than any other brand. We service the refrigeration, the ovens, the dishwashers, the coffee systems and the laundry.
Luxury United States (Greenwood, Mississippi)
Viking created the professional-style home range. We service the ranges and rangetops, plus the built-in refrigeration, ventilation and dishwashers that go with them.
What we do here
BUILT-IN · INTEGRATED · COLUMN
Warm fresh-food side, frost in the freezer, or SERVICE flashing on the panel. We diagnose built-in refrigeration one sealed system at a time.
Built-In Refrigerator Repair
DUAL ZONE · UNDERCOUNTER · COLUMN
A wine cabinet that drifts five degrees is a slow, expensive problem. We fix zone control, sealed systems and door seals on built-in wine storage.
Wine Cooler and Wine Storage Repair
UNDERCOUNTER · BUILT-IN · NUGGET
No ice, hollow cubes, or water pooling under the unit. We work through the whole chain from water pressure to the fill tube and the sealed system.
Ice Maker and Undercounter Ice Machine Repair
DUAL-FUEL · RANGETOP · INDUCTION
Sealed-burner ignition faults, gas valve problems, induction failures and dual-fuel oven control on professional ranges and drop-in cooktops.
Range, Rangetop and Cooktop Repair
SINGLE · DOUBLE · STACKED
Ovens that run hot, cold, slow or not at all, plus door, latch, convection and control board faults on single, double and stacked built-in ovens.
Built-In Wall Oven Repair
PANEL-READY · INTEGRATED · DISH DRAWER
Panel-ready and integrated dishwashers repaired in place, including the Cove DW2450, DW2450WS and DW2451, with genuine OEM parts.
Built-In Dishwasher Repair
Customer feedback
Rated 4.8 out of 5 across 72 customer reviews. Filed under this neighbourhood, so these are the jobs that happened here.
Beatrix U.Jan 15, 2026
The undercounter freezer was cycling on and off every few minutes. The start relay had failed. He carried the part, changed it, then stayed to watch two full cycles through before he would call the job done.
Marguerite V.Jul 11, 2026
Condensation was forming on the inside of the glass every humid afternoon. He fitted a new door gasket, adjusted the hinge tension and checked that the anti condensation heater was actually working. The glass stays clear.
Petra N.Nov 24, 2025
The hood lights flickered and then died one by one. He found the lamp holders corroded from steam getting behind the trim, replaced the holders and the transformer, and sealed the gap so the area stays dry.
San Marco Square is 15.8 road miles from our base at 164 Johns Glen Dr, which is about 30 minutes north up San Jose Boulevard in normal traffic. Epping Forest is closer at 12.5 miles, roughly 23 minutes.
Often not without carpentry. Houses of that era were built around 30-inch freestanding refrigerators, and the finished opening, the doorway it has to pass through, and the floor structure all have to be checked before anyone orders a 48-inch unit. We can measure and tell you what the opening actually supports.
Because the display is one of the things being tested. An oven that bakes cold can be a drifted temperature sensor, a door that no longer seals because the hinge springs have relaxed, or a calibration offset that was never set. We log the real cavity temperature across a full cycle, which separates those three, and only then decide whether anything needs replacing.
It depends on how far the water came up. If it reached the compressor deck or the control board the unit usually needs those components replaced rather than dried out, and we will tell you straight whether the repair makes economic sense against the cost of a replacement plus cabinetry rework.
The diagnostic fee is $129, flat, disclosed before we come out. If you approve the repair, that $129 is credited toward it. You get a written estimate before any work begins.
Talk to a technician
Tell us the model number and what it is doing. We will tell you what we expect to find and when we can be there.